Driven and ambitious professional with over 15 years’ experience defining and driving strategies aimed at delivering greater revenues, enhanced brand affinity, and improved customer satisfaction for employers across industries. A trusted advisor and leader with significant experience in diagnosing opportunities for improvement, developing and pitching solutions, influencing leadership into adoption, and flawlessly executing agreed-upon actions to yield impressive bottom-line results. Thrives in fast-paced environments with excellent ability to navigate ever-changing business needs.