Team Manager / Coach professional with 8 years of solid experience in handling business critical projects and large-scale operations for multinational organizations. Extensive experience in maintaining and building strong client and customer business relationships. Solid experience in creating procedures and developing comprehensive operational, training and quality processes that enables the account to function and perform per client standards. Devoted manager who sustains the highest level of customer service through efficient team and customer account management. Results-oriented team lead with diverse background in management and customer service. Dedicated to providing excellent customer service and making operational and procedural improvements. Known for exceeding goals and ob...