I am a high energy leader who believes that the ability to create company excitement internally leads to customer loyalty externally. I am fortunate to have over fifteen years of progressive success in both in the start-up world and corporate America. My core strengths center on business development, driving customer excellence, developing/implementing customer-centric solutions, effective employee training and development, client engagement, and strategic project management. At my core I am super honest, action biased, and committed to delivering results on time, every time. Specialties: CRM optimization, complex sales negotiations, employee training and development, channel management, workforce management, performance management, call center management, customer retention, delivering...