Highly organized and development-focused professional with hands-on experience in conducting effective training and development programs for staff members to improve performance and align with organizational goals. Instrumental in planning, formulating, and delivering training programs and manuals, such as day-to-day operational procedures and compliance, health and safety, and set performance standards. Knowledgeable of customer service, project management, business administration, export protocols and business development processes and procedures through professional experiences and educational qualification. Articulate communicator with proven ability in establishing and nurturing robust partnerships/collaborations with staff members and senior management to meet or exceed goals/targ...