Kanish Manuja is an accomplished AI engineer with a strong track record of building scalable, low-latency systems at the intersection of large language models, voice interfaces, and human-AI collaboration. At Twilio, he leads the design and implementation of real-time conversational AI infrastructure, focusing on agentic workflows, LLM observability with OpenTelemetry, and secure, human-supervised voice interactions. With a Master’s degree in Computer Science and a research background in recommendation systems, Kanish brings both academic depth and practical expertise to his work. His recent projects include building evaluation frameworks for LLM performance, developing privacy-conscious synthetic data pipelines, and designing voice bots powered by TTS, STT, and Whisper/Barge architect...