Founder of Credia, an SOP management platform that turns voice recordings and screen captures into step-by-step procedures. Before starting Credia, I spent years working in tech consulting, implementing custom solutions for businesses across industries. Hundreds of calls with founders, managers, and frontline employees showed me the same problem everywhere: critical knowledge stuck in people's heads, processes that break when key people leave, and teams wasting hours answering the same questions. Credia was built to fix that.