When preparing for a performance review, the best tip I can give employees is to be proactive. Building a relationship with their supervisors throughout the year will go a long way in ensuring that the conversation during the review is productive and beneficial for both parties. Employees should make sure they understand their role, responsibilities and expectations of themselves at work. They should also have an updated version of their job description, so they know exactly what duties they are expected to perform on a daily basis. Knowing one's exact objectives and how well (or not) these have been achieved will help them present justified arguments when discussing possible areas for improvement with their supervisor(s). It's also important to show initiative by having prepared several questions in advance regarding any topics related to career development or professional growth. Employers appreciate it when employees proactively seek feedback—it shows self-awareness, ambition.
When it comes to performance reviews, I try to make them more of a two-way conversation than a formal evaluation. It's important to highlight what someone's doing well, talk through any challenges, and figure out where they want to grow, not just where I think they should. I've found that people respond better when it feels like you're working with them, not just checking a box. One thing I always do is ask how they think things are going before I dive into my feedback. It helps ease any tension and usually leads to a more open, honest discussion. A lot of the time, they're already aware of the same areas I planned to bring up, and we can have a more productive talk about how to move forward.
PerformYard platform data indicates that employee goal completion is 23% higher when employee reviews contain 15-20 questions vs 1-5 questions. The data shows that detailed, meaningful employee reviews are associated with better goal outcomes. Companies achieving high goal completion rates have found that asking meaningful questions drives meaningful results.
I make it a habit to always approach every performance review with utmost empathy and attention to detail. I personally come prepared with a powerpoint presentation detailing important agendas and tackling each of them as we go. This really helps give structure to the conversation and helps ensure we continue to stay on topic. I then proceed to acknowledge their strengths, highlight their key contributions to the team and mention any areas they could improve on as I go. Reviews are supposed to be two-way conversations, so I give them ample time to respond so it's easier for me to understand their respective approach to work and provide guidance as needed. By the end, I guide them as they create action goals they should work on. It also helps to regularly follow-up with their progress to ensure the previous review conducted positively influenced them to be better and improve more in the future.
My approach to performance reviews is all about open communication, clear expectations, and growth. I focus on constructive feedback by highlighting strengths first, then addressing areas for improvement with a solution oriented mindset. Instead of just pointing out what needs work, I provide specific guidance on how to improve, whether through training, mentoring, or adjusting workflows. With over 15 years of experience in the industry and my horticulture certification, I know firsthand that skill-building takes time and the right support. For example, I once had a team member who struggled with hedge trimming precision. Instead of just telling him to get better, I spent time demonstrating proper technique, explaining plant growth habits, and giving hands-on training. Within a few months, his work became exceptional, and his confidence grew, leading to better overall performance. One key tip for effective performance conversations is to always tie feedback to growth opportunities. Instead of making it feel like a criticism session, I position it as a pathway to skill development and career advancement. I've found that when employees see how improving in one area benefits both them and the company, they become more motivated to push themselves. In my business, I want my team to feel like they are continuously learning, just as I have throughout my career. By fostering an environment where feedback leads to practical learning and real improvements, I ensure my team stays motivated, skilled, and proud of their work.