Greetings, I hope you're doing well! My name is Susan Gentile. I am a nurse practitioner at ChoicePoint and provide urgent care as a primary care provider. One way to ensure that you maintain a patient-centered approach in your nursing practice is by listening actively to your patients. Trust me when I say this most patients just want someone to listen to them as they explain their symptoms, rather than say 'it happens'. Moreover, taking their concerns seriously and not making them feel as if you are judging them. Make sure to respect their backgrounds, cultural beliefs, and emotions, as well as their preferences. Moreover, when dealing with patients, try to involve them in the decision-making for their care. All in all, try to not only focus on their physical well-being but also their emotional. Taking proper history and asking all the right questions will also help you get to know your patient on a deeper level.