I'm collecting short, specific user quotes for Rippling. I need one pro and one con. You must meet both of the following criteria:

You've personally used Rippling within the last two years

You’ve used it for at least one full year (not just trialed it or tested a demo). I need one pro and one con for Rippling based on your experience.

Important: Please read the following guidelines very carefully.

1. Only answer if you have lived experience. I’m looking for substance. If you haven’t done it, led it, failed at it, or succeeded with it — please skip it.
2. Don’t use AI. It’s vague and defeats the purpose of asking for SME insights in the first place.
3. If you're in marketing, PR, or just trying to get featured or sending over someone else’s quotes, kindly save yourself the time and effort. Your quote will not be featured.
4. Please don’t state the obvious. Avoid generic advice. I want your take, not everyone’s. Lean into examples, your unique processes and workflows, and numbers.

Question

I'm collecting short, specific user quotes for Rippling. I need one pro and one con. You must meet both of the following criteria:

You've personally used Rippling within the last two years

You’ve used it for at least one full year (not just trialed it or tested a demo). I need one pro and one con for Rippling based on your experience.

Important: Please read the following guidelines very carefully.

1. Only answer if you have lived experience. I’m looking for substance. If you haven’t done it, led it, failed at it, or succeeded with it — please skip it. 
2. Don’t use AI. It’s vague and defeats the purpose of asking for SME insights in the first place.
3. If you're in marketing, PR, or just trying to get featured or sending over someone else’s quotes, kindly save yourself the time and effort. Your quote will not be featured.
4. Please don’t state the obvious. Avoid generic advice. I want your take, not everyone’s. Lean into examples, your unique processes and workflows, and numbers.

Ryan T. Murphy · Accepted Answer

I've used Rippling for both my business and client implementations since 2021. The integration capabilities are exceptional - at UpfrontOps we connected their payroll system with our Salesforce instance and reduced our monthly closing process from 28 hours to just 9, a 67% improvement.

The con is their notification system needs work. Last year during a critical update for a 5,000+ employee client, we received zero alerts when the API connections failed. This resulted in 17% of employee benefits changes not processing cortectly, forcing my team into manual data entry for three days straight.

Rippling's multi-system dashboard has been transformative for my operations team. We can manage both internal and client user permissions across 12 different software platforms from a single interface - this alone eliminated about 22% of our regular IT support tickets.

1 Answers

Ryan T. Murphy

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