Founder and CEO of RateUp - a technology platform purpose-built to help D2C brands transform one-time buyers into long-term, loyal customers. With a foundation in engineering and a deep specialization in customer engagement, I have dedicated my career to solving one of e-commerce's most persistent challenges — retention. At RateUp, I lead the vision and strategy behind a WhatsApp-native retention ecosystem powered by AI Customer Intelligence. Our platform enables D2C brands to engage their customers where they already are, delivering personalized, data-driven interactions that drive repeat purchases, build brand affinity, and generate measurable revenue impact. My journey into this space stems from a genuine belief that the future of customer relationships is conversational, intelligen...