I’m the Director of Business Operations with extensive experience leading organizational scaling, HR strategy, and operational excellence across high-growth environments — including telehealth, IT outsourcing, media, and gaming. My work focuses on building data-driven systems that align people, processes, and business goals, enabling companies to grow predictably and efficiently. I’ve designed and implemented OKR frameworks, performance systems, and workforce models that improved operational throughput, reduced costs by up to 30%, and accelerated hiring velocity by over 40%. I’m particularly interested in how operations, technology, and behavioral systems intersect to drive sustainable growth.