An award-winning Fractional Chief Customer Officer, CX strategist, and communications advisor, Christina has worked with organizations of every size, from Fortune 500 brands to startups. She helps companies design intentional customer journeys, build thriving communities, and craft stories that resonate. At the intersection of customer experience, social strategy, and community building, Christina creates strategies that foster authentic connection and lasting loyalty. She also partners with agencies and in-house teams to develop communications plans that spotlight their impact, from crafting compelling award submissions to amplifying customer success stories and thought leadership. Christina’s insights have been featured in HubSpot Academy and HeyOrca, and she has spoken at INBOUND, ...