Progressive leader in hospitality industry with 20 years experience in the luxury tier of international hotel and cruise corporations including The Ritz-Carlton Hotel Company and Royal Caribbean Cruises Ltd. Extensive corporate management and operational management experience in all hotel operations disciplines. Specialties: Quality driven manager with disciplined business acumen and strong technical expertise; Strategic planner, particularly effective in developing brand service standards and implementing innovative solutions to complex business challenges; Team builder with excellent interpersonal, analytical, client relations, critical-thinking abilities. Dynamic leader with global industry experience and meticulous attention to detail.