I’m Elizabeth — a Human-Centric Leader, AI Artificer, and Operations Strategist with a proven track record of improving customer satisfaction, reducing backlogs, and empowering teams to thrive. Since 2019, I’ve worked with AI to enhance customer support operations — implementing solutions like AI-driven sentiment analysis and chatbots with continuous learning to improve customer interactions, reduce escalations by 30%, and ensure AI is used ethically to support (not replace) human teams. My expertise spans: ✅ Customer & Community Support Operations ✅ AI Integration for CX ✅ Process Optimization & Automation ✅ Human-Centric Leadership & Team Building I believe in blending empathy, strategy, and innovation to make processes smoother, customers happier, and teams more connec...