Gaurav Nagani is an Indian entrepreneur and technology leader, best known as the Founder and CEO of Desku.io, an AI-powered customer service software platform. Based in Delaware, USA and having office in Rajkot, Gujarat,India he has played a significant role in modernizing customer support for small and medium-sized businesses (SMBs) through innovative AI-driven solutions. Career and Entrepreneurial Journey Gaurav began his entrepreneurial journey by founding thirstyDevs Infotech, a service-based IT company. During his time there, he identified the need for a more efficient, AI-driven customer support solution, which led to the development of Desku. Initially created as an internal tool, Desku evolved into a comprehensive SaaS platform that empowers SMBs to streamline customer interact...