A dynamic, accomplished Manager & Technology Industry Specialist highly regarded for driving year-over-year improvements in sales and marketing efforts, operational initiatives, revenue generation, customer service ratings and team productivity within the technology industry. Known as a strong and decisive leader with excellent analytical, organizational, communication, team building and planning acumen. Recognized for building productive, professional relationships with key clients and stakeholders. Proud US Army veteran with skill at turning under-producing individuals into teams that work efficiently and exceed all expectations. Out-of-the-box thinker who champions innovative solutions to maximize revenues while ensuring customer loyalty and retention.