I’m James Lum, Director at Diem Legal London. I help solicitors, businesses, and individuals get legal documents served correctly and efficiently across the UK. I manage a nationwide network of process servers and field agents. My day-to-day work covers service for civil, insolvency, and family matters, including situations where respondents avoid service and where court-ready proof is essential. I’m known for discretion, clear communication, and practical “what happens next” guidance—so clients aren’t left guessing about timelines, evidence, or options. I respond quickly and can provide short, clear quotes with practical next steps.