I’m Joshan Anwar, Contracts Manager at LZH Cleaning Group. I look after the contract side of our client work, making sure scopes, service levels and pricing are clear from the start and stay that way as sites change. I work closely with our operations team and clients to manage renewals, variations and day-to-day contract issues, so decisions are documented and expectations don’t drift. My focus is simple: keep things fair, reduce risk, and support steady service delivery with straightforward communication.