Kaeri Carroll

Strategic and results-driven IT and operations leader with over a decade of experience in managing complex systems and driving operational efficiency. Adept at leading cross-functional teams, optimizing processes, and ensuring cybersecurity compliance in both remote and on-site environments.As the Director of IT and Marketing at Novem Group, I’ve led key projects that enhance system reliability, user satisfaction, and vendor relationships while spearheading security initiatives. My experience spans IT operations, service management, and leadership, with a deep focus on problem-solving and strategic planning. I thrive in fast-paced environments and have a proven track record in delivering solutions that support business goals and scalability.