Fully capable of functioning well in high-pressure situations with the ability to work both independently and as an active team player. I have the ability to work creatively and analytically in a problem-solving environment, demonstrating excellent leadership, oral and written communications including interpersonal skills and strong customer service skills.Specialties: Active Directory, Avotus/Switchview, Docs, Open/Unplugged, Microsoft Office(95/97/98/2000/XP), Microsoft Visio, PCAnywhere, LANDesk, Delphi6 & 7, HTML, Remedy, Magic, MS-DOS, Blackberry, XML, CMS