As Leader of Experience & Creative teams at TMG, Karen brings over twenty years of expertise as UX/CX professional in the digital product space, with a focus on B2B and Enterprise solutions. Her multi-industry experience includes manufacturing, supply chain, health care, finance, and connected products. She and her team are skilled in harnessing the foundational tools of human centered design to help TMG clients discover their business potential, confidently navigate in the space between opportunity and risk, and deliver on promises to customers. Karen specializes in discovery (including continuous discovery) and product strategy.