With over four years of experience in the franchise industry, I am a HubSpot certified professional who manages office operations and process documentation at the Franchise Brokers Association. I have also self-published two books on social skills and first impressions, demonstrating my passion for communication and personal development. I am skilled in sales, management, account management, content marketing, and social media, and I enjoy working with a diverse and collaborative team. I help high achieving professionals accomplish their goals.