With more than 18 years in construction and painting, Laura Waterson has mastered every layer of the trade. She began in 2007 as a Commercial Estimator & Project Manager, orchestrating high‑stakes projects that demanded meticulous budgeting, scheduling, and on‑site coordination. Her knack for process soon saw her wearing additional hats—from safety compliance and marketing to AR/AP—giving her a 360‑degree view of business operations. In 2021, Laura moved into the role of General Manager/Integrator, where she championed Koehn Painting’s adoption of the Entrepreneurial Operating System (EOS). By defining roles, setting quarterly rocks, and installing scorecards, she increased on‑time project delivery to 98 % and improved gross margin consistency across job types. Leading a lean team...