Innovative operational mercenary with 10+ years expertise in creating a 360 customer experience and profitability for small & mid size companies in the spa and luxury retail industry. With a track record of transforming concepts into scalable business ventures. Bringing a wide range of experience to do more with less, fill in the gaps and grow market share. Developing growth strategies collaboratively increasing revenue & profitability. Providing progressive, optimistic leadership and keen operational & marketing expertise. Areas of spa and luxury retail management include, operations ,marketing, HR, R&D, finance, legal/compliance, sales and distribution.