With a decade-long journey in the realm of customer service, I've dedicated my career to assisting B2B SaaS companies in driving net revenue retention. My international exposure, having lived in various countries, has enriched my perspective and honed my communication skills. Fluent in English, French, Portuguese, and Spanish, I seamlessly bridge cultural and linguistic gaps, ensuring top-notch service delivery.My passion extends beyond customer service; I possess a keen interest in logistics and supply chain management. This, coupled with my expertise in SAP, Ariba, Office 365, and other Microsoft tools, positions me uniquely at the intersection of tech-savvy proficiency and industry-specific knowledge.Specialties:Comprehensive knowledge of SAP, Ariba, Outlook, Office 365, PowerBi Anal...