I've spent 11 years at Kanbanchi helping teams replace the chaos of scattered spreadsheets, inboxes, and sticky notes with one shared workspace that actually gets used. Most teams I work with describe the same "before" state: everyone is busy, nothing is visible, and no single place where the whole picture lives. I oversee customer success, operations, and product strategy at Kanbanchi, reporting directly to the founder. I've onboarded and supported thousands of teams, from three-person family businesses that scaled to 150 people over nine years, to enterprise organizations rolling out Google Workspace company-wide. That breadth gives me a ground-level view of what makes distributed teams function and what quietly breaks them. Kanbanchi went remote in 2017-2018. When COVID hit, our bi...