I am an entrepreneur at heart and have founded, owned, and operated numerous businesses throughout my career. I’m a dedicated and motivated leader with extensive expertise in business development. My experience covers roles in manufacturing, retail, IT, and call center settings. I’m a customer-focused professional with deep experience in sales, customer service, translation, interpretation, and business development. After years in business, I realized that most companies are simply after a profit and lack a moral compass. My goal is to run a business so that all my customers and employees receive care and compassion, and above-market value and growth opportunities. Enter Interactive Contact Center (ICC) and First Contact BPO. I created both to provide my employees above market wages and...