Loading...
Loading...
Loading...
Loading...
Loading...
-Consultant/Instructor and management coach specializing in Employee Engagement, Positive Leadership Skills, Customer Service Skills, On-Boarding, Critical Conversations and TQM strategies.-National speaker for ASHES, ALM.-Writer, producer, director for Video Artists Inc. Over 70 videos including specialty videos on customer service and critical conversations.-Author of Customer Service manual for Healthcare Service Departments and numerous magazine articles in national publications.
...Co-Founder at Positive Leader