Demonstrated Ability Mapping Strategic Objectives to Technology Solutions. With extensive experience in Technical Account Management, I have a proven record of delivering tailored technical outcomes for enterprise customers across various industries. I combine my MBA, PMP, and ITIL credentials with my expertise in customer experience design, strategic planning, cloud initiatives, and collaboration to help customers achieve their business goals and optimize their technology investments. As Manager, Technical Account Management at Own Company, I lead a team of Technical Account Managers in the East region to understand customer's business strategy and deliver technical solutions that protect their mission critical data. I am passionate about helping others succeed and facilitating knowle...