Having started as an Engineer installing Honeywell Instrumentation and Controls, I have focused on applying technology to solve complex business problems, mainly for Fortune 1000 global corporations. Having held three successful executive leadership roles for private equity-backed technology companies, Big Business Agency was founded to leverage the power of digital solutions and automation to streamline and simplify the delivery of customer promises.  BBA has deep expertise in applying digital solutions to streamline customer service operations, including workflow automation across the quote-to-cash process and field services. We use the proven Prince2-based project management methodology to deliver projects on time and within budget.