A Cloud Support Engineer at AWS with five years of dedicated experience. I have gained extensive expertise in cloud-based messaging systems by guiding hundreds of customers through the process of migrating their on-premise systems to the cloud and troubleshooting any issues that arise. As an active BCS Fellow, I bring over 5.5 years of dedicated experience in cloud architecture, with a specific focus on cloud enablement and high-availability systems. Currently, I serve as a Cloud Support Engineer at Amazon Web Services (AWS), where I have managed over 1,200 engagements with a diverse range of enterprise customers. Prior to my current role, I served as the Head of Backend Infrastructure for a startup, where I led the strategic design of scalable engineering solutions. Beyond my core te...