Being both analytical and creative, I provide in-depth intelligence and ideas to support the team in delivering world-class visitor attractions and experiences in the leisure, attractions and retail industries. With a keen eye for consumer trends and behaviour, I lead the team on... - Guest Experience Audits: To improve visitor attraction satisfaction and revenue. - Market Insights Reports: To identify an attraction's unique proposition and experience. - Throughput Analysis: To forecast guest flow in new and speculative attractions.I'm delighted to have worked in collaboration with LEGO, Merlin Entertainments, UNESCO, National Geographic, Ferrari, Cartoon Network, Clip 'n Climb and many more.