Rommel Regino oversees the efficient delivery of the company’s CX solutions across its 12 global delivery centers. Rommel has 25 years of extensive work experience in the Business Process Outsourcing (BPO) and manufacturing industries, leading strategic initiatives including process improvement, people development, and project delivery and implementation. He is a champion of quality methodologies such as ISO 9001 & 14001, QS9000, Six Sigma, Total Quality Management, and COPC. Before joining Inspiro, he was Head of Voice for the Hubs, ANZ Global Services, as well as President and CEO of WNS GS Philippines. As Senior Director for Operations at Sykes Asia, he was instrumental in growing the business from 400 to over 9,000 people. In 2024, Rommel was named Business Intellige...