Sam Simon is the Chief Operating Officer of ServiceMaster Restoration By Simons, a multi-award-winning disaster restoration firm serving the Chicagoland area, including the North Shore, Lake, Cook, and DuPage Counties in Illinois. With over 30 years of experience in operations, project management, and emergency response, Sam is an IICRC Master Fire & Water Restorer—the highest level of certification in the restoration industry. Sam leads a team of certified professionals delivering expert services in water damage restoration, fire damage recovery, mold remediation, and specialty cleaning. He has overseen thousands of residential and commercial projects across the Chicagoland region, including complex insurance claims and large-loss catastrophe response. Sam is also the co-author o...