Steven Coles CPP.APMP Fellow is the Director, Strategy & Customer Success at Upland Qvidian specialising in strategic growth, business winning, customer success, and organisational transformation. An award-winning bid and proposal expert and senior leader with over 30 years of experience, he has won multi-million dollar business-to-business deals in the software, telecommunications, services, defence, and consulting sectors. Steven is an acclaimed builder and leader of high performing teams, retaining and motivating top talent to exceed outcomes for businesses, teams, and individuals. Visit https://www.stevencoles.co.uk/ for more insights.