PROFILE Experienced Project Manager, Implementation Consultant and Personal/Professional Coach, most recently certified in the Processing Professional Certification Program (LEAN/SIX SIGMA). Over 12 years of Management/Coaching experience with extensive knowledge of the Financial Service Industry. A proven track record at creating high performing teams while ensuring employee retention and satisfaction. I possess excellent verbal and written communication skills in English. I have enjoyed a reputation as a strong communicator, negotiator and dedicated individual with an ability to foster long lasting relationships. Specialties in: management, coaching to high level of performance for management and employees, motivational speaker, expert in the People Change Management, Risk Assessme...