A seasoned global business researcher, writer and advisor with a well-established track record developing new thinking and best practices in the management of people, technology and business strategy for high performance. Formerly worked as an independent researcher and consultant as well as held leadership positions in research think tanks and incubators of new management practices including CSC Index, Deloitte & Touche, The Concours Group, The Hackett Group and The Diebold Group. Specialties: research and analysis, writing, presentations, case study development, surveys, framework and diagnostic tool development, project management and advisory.