Steering River Crossing YMCA's operations, my focus is on operational strategy and revenue growth, underpinned by a commitment to excellence in service delivery for over 140,000 members. We have successfully managed a complex $50MM budget and fostered a dynamic environment that sustains employee engagement for a workforce exceeding 2500 individuals. My journey in non-profit leadership has been marked by a dedication to cultivating a member-centric atmosphere that consistently surpasses expectations.My approach integrates key competencies in program development and customer acquisition with a strong emphasis on talent development, ensuring our team is aligned with the YMCA’s mission and vision. This synthesis of skills has been instrumental in driving the expansive growth of the organiza...