I am a Singapore-based founder building HoverBot, a privacy-first AI chatbot platform for SMBs. With 15+ years in software architecture and team leadership, I focus on practical generative AI that blends retrieval-augmented answers, agent workflows, guardrails, and analytics. My work emphasizes measurable outcomes, including higher lead capture, faster support resolution, and compliance. I advise on AI adoption, governance, evaluation, and cost control, and I am available to comment on chatbot security, data privacy, and agent-driven automation across APAC.