We're writing an article on when guests don't pay for Airbnb damages and we'd like to include some of your experiences and strategies for dealing with this issue. In return, we can offer a link to your direct booking site, your listing page, or a business page directly linked to the short-term rental industry. Here are the questions. Feel free to answer as many or as few as you like. 1) Have you ever had a guest refuse to pay for damage? What happened, and how did the situation unfold? 2) What kinds of guest damage are most likely to lead to disputes rather than quick payment? 3) In your experience, what usually makes a guest push back on a damage claim? 4) Have certain types of evidence made Airbnb more likely to side with you? 5) How do you approach communication with a guest when you discover damage? 6) In which situations do you not pursue damage claims with guests? 7) What extra protections do you rely on besides Airbnb and why? Which has been most effective?