We’re writing an article on how to file an Airbnb damage claim through AirCover and would like expert insights. We will also cover why claims fail and what hosts can do about it. Here are the questions. You may answer as many as you like, but please provide full responses where possible. 1) What part of the AirCover claims process do you find hardest and why? 2) What do you think many hosts misunderstand about AirCover? 3) Have you ever been denied an AirCover claim? What happened, and what do you think went wrong? 4) What do you do to help ensure AirCover claims succeed? 5) Do you rely on AirCover for damage protection? Why or why not? Thanks in advance for any help you can provide!