Insurance Agents + Experts Needed! Looking for quotes from insurance agents, managers, and general insurance experts. Please answer the following questions in a full sentence and include the name, title, and website of the person I can attribute the quote to. Responses that do not follow these guidelines will not be considered for inclusion. 1. Why is transcription critical during insurance investigations and claims processing? 2. What challenges do insurance teams face when reviewing recorded statements or interviews? 3. What features should insurance companies prioritize when selecting a transcription service? 4. Anything else to add about insurance transcription and general insurance workflows?