I’m working with a leading global technology platform to write an e-book on how restaurants are using AI to succeed across operations, the back office, pricing and sales, marketing, and customer experiences. I’m reaching out to restaurant operators, owners, and other dining leaders to hear your real-world experiences and perspectives. If I include any of your quotes or insights in the piece, I’ll credit you by name and company. Please reply with your full name, title, and restaurant name/location. You may answer as many or as few of the questions below as you'd like. - In your eyes, how has AI fundamentally changed the restaurant landscape so far? - Has your restaurant used AI in a way most people wouldn’t expect? What was the result? - How has AI improved efficiency, reduced waste, or solved a persistent operational problem? - How are you using AI to create personalized guest experiences? - Describe one surprising way AI has increased revenue or profitability. - How has AI transformed staff-related processes? - What are some of the biggest challenges in implementing AI? - Are you planning to use AI in a new area soon? What excites you most? - What AI trend will redefine restaurant operations in the next 3–5 years, and why?