What is one piece of advice you would give to an organization considering establishing its first center of excellence? What is the most critical factor to consider?

When establishing your first Center of Excellence (CoE), the most critical factor to consider is clear alignment with organizational goals and objectives. A CoE must serve a strategic purpose, addressing specific needs or gaps within the business while promoting innovation and best practices across teams. Ensuring strong leadership, cross-departmental support, and a clear value proposition will make the CoE a driving force in enhancing capabilities, improving performance, and fostering continuous improvement within the organization.