Can you give an example of how you've handled a plumbing emergency efficiently?

Details are important... Gather all the information that you can, it's important to know when it happened, or how long it has been happening... Is everyone safe and out of harm's way... Is someone there to let Us in, has this happened in the past... What is the nature of the Emergency... Do you need Us there now, or would you like to schedule a specific day and time for Us to come over??? These are all question you should know before going to an emergency job, so that you are properly equipped and have all the parts and materials you may need to fix the emergency.