Great ideas often come from outside R&D like sales, customer support, or even informal hallway and coffee-chat conversations. In your view, what’s the most important feature of idea capture software that ensures these hidden insights actually get recorded and turned into business value?

For me, it's crucial that idea capture software makes it easy to invite feedback and build on each other's thoughts--almost like a group text. Sometimes, someone from sales will mention a unique seller situation, and another team member will chime in with a creative solution I never considered. If the software allows quick comments or follow-ups right where the idea is recorded, those hidden insights snowball into actionable strategies, rather than getting siloed away in someone's notes.