Great ideas often come from outside R&D like sales, customer support, or even informal hallway and coffee-chat conversations. In your view, what’s the most important feature of idea capture software that ensures these hidden insights actually get recorded and turned into business value?

From my experience, the most important feature of idea capture software is context tagging. Many great ideas don't come in a formal meeting but during client calls or casual team discussions, and if they're just logged as plain text, their real value gets diluted. At Tecknotrove, I've found that being able to tag an idea with its origin (like a client objection, a sales demo experience, or a field engineer's feedback) makes it much easier for decision-makers to evaluate. When product or R&D teams can see not just the idea but the exact scenario it came from, they can connect it to real business needs. This approach has helped us bridge gaps between sales, product development, and operations. The lesson for me has been that capturing the "why" behind the idea is just as critical as the idea itself. Without that, even brilliant insights risk being overlooked or misunderstood.