We have increasingly been filling Cloud System Administrator roles for our clients in the energy sector as they undergo digital transformation and rely more heavily on IT infrastructure to manage their data and operations. I'd be happy to share my thoughts on how to write an job description for these roles, based on what has worked well for us. In my mind, there are four key sections that should be included in these job descriptions. First, a clear overview of the role and its impact. This is a section that is often lacking in job descriptions. There's a tendency for employers to jump right into technical requirements without explaining the importance and impact of the role, which is useful context for job seekers. Technical requirements and responsibilities are still important, of course, and I would say that's the second core section. This should include the specific platforms and tools required for the role. The third must-have section is the core soft skills. Cloud Systems Administrators aren't just button-pushers. They're problem solvers who need to work closely with teams in engineering, security, and operations, and this makes skills like collaboration and communication critical. The final section I'd suggest included is another one employers often skip: the role's growth potential. Top candidates are career-minded and want to know how this job will not just bring them a paycheck, but contribute to their long-term career goals. Highlight what they'll gain in terms of skills or exposure to new technologies, and make note of opportunities for growth within your team. Leaving out those sections I mentioned is one mistakes I often see in these postings. In a broader sense, I find technical job descriptions in general often read like a laundry list of tools and certifications. Very often, these lists include things that aren't completely necessary for the role, which can be detrimental to your hiring efforts. It can discourage candidates who actually could thrive in the role from applying because they think they're not qualified, limiting your hiring pool. As for balancing technical and soft skills, my top advice is to frame them in context. Don't just say "must have strong communication skills" but explain why they're necessary. Emphasize the core competencies and show how they interrelate. This will give job seekers a more complete and accurate picture of your role and whether they would be a good fit for it.
In my experience, when I write a Cloud Systems Administrator job description, the most important responsibilities are obvious - things like cloud configuration, security operations & automation. As someone who has experienced business development, I understand that it is important to have set expectations early in business development so they can be managed effectively with the hiring team and the candidates. One thing I very often see in job ads is a lot of technical requirements. I do not think you should include all the tools that you use to code your code but you should include the key skills related to the topic (such as experience with AWS, Azure, or Google Cloud). Done properly, your listing can help you get the right people without scaring off talent. The best thing to do when comparing technical skills vs. soft skills is to look at what matters. Of course it takes technical knowledge but in my experience problem solving and communication are equally important in a cloud, team environment. Soft skills are important in determining the person's ability to integrate into the team and how they can align with the organization's overall objectives.