One often-overlooked cybersecurity best practice I'd recommend to my peers is establishing strong, ongoing vendor management and monitoring protocols. Too often, I see companies assuming their vendors are meeting the same security standards they themselves uphold. But the reality is, when a vendor has access to your systems or sensitive data, their security weaknesses become yours. If you're not continually verifying their compliance and security posture, you're essentially extending your attack surface without oversight-a risk that too many organizations only realize after an incident occurs. Here's why it matters: trust, as I often say, is hard-earned and easily lost. When you put your confidence in a vendor, it's essential to maintain that trust through regular oversight. An effective vendor management approach isn't just a checkbox; it's a continuous process that includes regular security assessments, independent audits, and ongoing monitoring. Without this, you're essentially flying blind. At TrustNet, we've seen this risk firsthand. That's why we built tools like iTrust, designed specifically to help companies manage vendor risks in real-time. By staying vigilant over your vendors' security postures, you protect your organization and ultimately reinforce trust across your entire digital ecosystem.
Curiosity. Cybersecurity is ultimately about having the curiosity to work out how things break, and why. As soon as we're less curious than the bad actors on the other side of the battle, it's all over. The cybersecurity landscape looks wildly different now from how it did ten or even five years ago. Those who continue to thrive in this industry have a genuine interest in understanding each new development and trend, and a genuine curiosity for how things around them work. I never expect a cybersecurity expert to know everything (in fact, I'd consider it a red flag if they claimed to), but I do expect them to be engaged in the digital world around them.
Something I see people constantly failing to address is the use of a good password management solution. That is, using software that is designed to create, store and protect your passwords. In the absence of a password manager, people will typically reuse passwords, and they will not be particularly strong, as they need to be memorable. This creates a massive security risk, as simple passwords are easier to guess, and shared passwords will invariably mean that multiple accounts are hacked if the password gets compromised. A password manager will enable people to have long, complex and unique passwords, and it will generate those passwords for you, and you don't have to remember them!
Unique usernames. These go a long way for privacy and security instead of having the same username everywhere. If a cyber criminal has your credentials for one site they won't work anywhere else if you have unique usernames everywhere. Unique usernames, paired with strong passwords, add an extra layer of protection, making it much harder for attackers to compromise your accounts.
Staying on top of regular software updates for systems and applications is often overlooked. Organisations frequently update primary software, but smaller components and plugins are often neglected. That's especially true of your website. Failing to update critical plugins on your website, especially those related to security, creates a vulnerability that hackers can exploit. Outdated plugins can have unpatched security flaws, providing attackers with a potential entry point, or "backdoor," to access sensitive information, control site functions, or spread malware. Regular updates help close these gaps by applying the latest security patches, which are essential for protecting your website and the data it manages.
The Power of Employee Training Beyond Firewalls in Cybersecurity One often overlooked cybersecurity best practice that I highly recommend is regular employee training on phishing attacks and other social engineering threats. As the founder of a legal process outsourcing company, I've seen firsthand how human error can be the weakest link in cybersecurity. Early on, we had an incident where an employee inadvertently clicked on a phishing email, which almost compromised sensitive client data. While we had strong encryption and firewalls in place, it was clear that without proper training, even the best systems couldn't fully protect us. Since then, we've implemented quarterly training sessions focused on recognizing phishing attempts and safe data-handling practices. We also simulate phishing attacks to test the team's vigilance. This simple, yet crucial, practice has significantly reduced our risk and reinforced a culture of cybersecurity awareness across the company. The key takeaway is that investing time in educating your team on potential threats can be more effective than just relying on technology alone.