One way our DEI efforts foster psychological safety is through our "Practicing Inclusion" Community of Practice (CoP) groups. At BOK Financial, CoPs bring together employees who share a passion for their work, allowing them to regularly exchange best practices and create new knowledge. These groups offer an inclusive environment that engages employees at all levels, helping us tap into the diverse strengths and experiences across the company to advance our goals. For example, on August 8, the "Practicing Inclusion" CoP hosted an event focused on the challenges and successes of African American business owners. Employees from various business lines participated, engaging in open and honest dialogue. The event provided a safe space for employees to ask questions, share perspectives, and connect with these important stories. This created an environment where employees felt valued, supported, and empowered to bring their full, authentic selves to work. In addition, we recently hosted a Hispanic/Latino employee panel where employees shared their journeys and insights, and we are preparing for a "Pride in the Workplace" panel on November 7 to further foster inclusion and understanding. From valuing and leveraging inclusion to developing self and others, we are excited to create an area where we can learn, grow, and strengthen our mindset around inclusion.
One instance was when we launched a DEI mentorship program that paired employees from underrepresented groups with leaders across the company. This created an open space for honest conversations about challenges and career development, making employees feel heard and supported. The key to its success was the leadership's commitment to active listening and implementing feedback, which fostered trust and psychological safety.